Configuring MOBILE CONNECT

Step 1.- End User configuration, Enabling Mobility

Go to the Cisco Unified Communications Manager Administration page

Select User Management

Select End User

Click ADD NEW and proceed to create an End User, for the purposes of this document I will be creating user named mobilityuser

You may create the end user as usual with the exception that you must check the enable mobility check box and select SAVE, great you have just created an End user with the mobility feature enabled

Step 2.-Creating a mobility SoftKey template

Go to the Cisco Unified Communications Manager Administration page

Select Device

Select Device Settings

Select Softkey Template

Select ADD New

The system will ask you as to what sofktey template to be used as your new template to be based on, I will select for the purposes of this document the "Standard User" template then select Copy, here you will need to change the name of the Standard User Softkey Template for something that is appropriate, in my case I will change the name to Mobility_SK, select SAVE.

-Click the GO button that have the related link option "Configure Softkey Layout"

-Add the following options to the following states:

*On Hook Mobility

*Connected Mobility

Step 3.-Proceed to build a phone

Go to the Cisco Unified Communications Manager Administration page

Select Device

Select Phone

Select ADD NEW (in my case I will be building and configuring a Cisco 7961 using SIP as a protocol, you can configure your phone with SCCP protocol if you like)

Select the appropriate settings for your phone such as Device pool, CSS, MRGL's, device security profile, location, etc although you need to select the newly configured mobility SoftKey Template and select the newly created end user as the Owner User ID and Click the SAVE button

Proceed to set up a DN for this phone and configure things like a Partition, Calling Search Space, Voice mail profile if any, then Select and click the SAVE Button

Step 4.-Configure a Remote Destination Profile

Go to the Cisco Unified Communications Manager Administration page

Select Device Settings

Select Remote Destination Profile

Select and Click the Add New button

Configure the following settings

Name: mobilityuser_RDP

Description: Mobilityuser Remote Destination Profile

User ID: [your mobility user]

Device Pool: [an appropriate device pool]

Calling Search Space: [an appropriate CSS]

User Hold Audio Source: [your option of preference]

Network Hold MOH Audio Source: [your option of preference]

Privacy: [off]

Rerouting Calling Search: [preferably a CSS that have access to the pstn] *although I will suggest you to configure an special CSS for mobility to avoid fraud

Calling Party Transformation CSS: [none]

Leave all the rest as default

Select Save

Proceed to a new DN by clicking on the Line[1] – Add a new DN link

For this example I have created DN 0621, and it's the same DN that I am using in the Cisco 7961 IP Phone that I created above, so by entering the DN and selecting the a partition it should auto populate

-Click Save

Step 5.- Create a new Remote Destination

Go to the Cisco Unified Communications Manager Administration page

Select Device

Select Remote Destination

Click the Add New button

Enter the following Settings

Name: mobilityuser_mobilephone

Destination Number: 9+[mobile phone number] (please refer to your dialplan)

Answer too Soon Timer: leave as default

Answer too Late Timer: leave as default

Delay Before Ringing Timer: leave as default

Remote Destination Profile:[select the newly created remote destination profile]

Select the mobile phone check box

Click Save

Next select the Line association check box and click Save

You may need to reset the phone that is associated with the mobile connect user

Your user is now ready to begin using the mobile connect feature

While connected on a call the user will need to press the mobility softkey select

Send call to Mobile Phone and the call will sent to his/her mobile phone, to reverse back to his/her Cisco IP phone he/she will need to simply hang up their mobile phone

you need to assign a css to Rerouting Calling Search